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AI consulting · Columbus, OH

AI consulting for Columbus insurers, campuses and retail headquarters.

Claim batches split and filed, transcripts and aid notices read, vendor invoices checked line by line, with Ohio’s insurance data security law in mind.

Remote from Lakeland, Florida. The first conversation is free.

A claim file checked document by documentA claim file lists five documents. Four are read and filed; Proof of loss is missing and flagged before the file moves on.Claim fileFirst notice of lossReadPolice crash reportReadRepair estimateRead!Proof of lossMissingField adjuster reportRead
A claim file for a Columbus team: what is in, and what is missing, before it moves on.
Our hours in Columbus
Monday to Friday, 8 AM to 8 PM Eastern time

Columbus, Ohio

Insurance, a big campus and retail headquarters.

Columbus is Ohio’s capital and home to insurance companies, one of the country’s largest public universities and the headquarters of national retail and apparel brands. Ohio gives insurers a three-business-day deadline to report a cybersecurity event, treats its public universities as public offices, and offers businesses with a written cybersecurity program a legal defense.

  1. 01InsuranceClaims adjusters and supervisors, Claims assistants, Underwriting assistants
  2. 02Higher educationRegistrars, Admissions processors, Financial aid officers
  3. 03Retail and consumer brandsAP clerks, Buyers and merchandising, Distribution center receiving

01 · Insurance in Columbus

Every page of a claim batch in the right claim.

What goes wrong todayA sworn proof of loss arrives in the same scan batch as a repair estimate for another claim. It is filed under the wrong claim number, and the deadline to respond on the right claim keeps running.

Who handles it: Claims adjusters and supervisors, Claims assistants, Underwriting assistants, The mailroom.

P&C ClaimsExample document types and fields
Document typeFields it reads
First Notice of LossClaim Number, Policy Number, Date of Loss, Insured, Date Reported
Police Crash ReportLocal Report Number, Weather, Contributing Circumstance
Repair EstimateEstimate Number, Estimate Date, Claim Number, Insured, Loss Date
Field Adjuster ReportClaim Number, Policy Number, Date of Loss, Cause of Loss
Sworn Statement in Proof of LossClaim Number, Cause of Loss, Amount Claimed, Whole Loss
Reservation of Rights LetterClaim Number, Policy Number, Loss Date, Insured
Release of All ClaimsClaim Number, Policy Number, Payment Reference

Where Ademero fits

  • CapturePoint 6. Splits a mixed claim batch into documents, recognizes each type and reads the claim and policy numbers, so every page lands in the right claim folder with a sensible name.
  • Paige. When claim documents arrive from many offices, send them to Paige in the cloud and take the data back by download, SFTP or webhook into your claims system.
  • Content Central. Holds the claim file with approvals, permissions and a retention schedule per document type, and keeps a claim on hold for as long as litigation needs.

Rules this paperwork lives under

State insurance data security laws
Many states have adopted laws based on the NAIC Insurance Data Security Model Law: a written information security program, investigation of cybersecurity events, and prompt notice to the insurance commissioner. Permissions, MFA and an audit trail on every claim document support that program.
Claim file retention
Market conduct examiners expect complete claim files kept for the period your state sets. Retention schedules per document type, and holds that keep a file indefinitely, keep the file whole.
The free trial starts on first launch. Nothing to fill in.

Ohio insurers and agencies

Three business days to tell the Superintendent.

Under Ohio’s insurance data security law, a licensee that finds a cybersecurity event has to investigate it and notify the Superintendent of Insurance within three business days of deciding one happened. The first question is always the same: which claim and policy files did the account open?

We describe what the software does. Whether a Columbus business complies is for it and its counsel to decide.

The paperwork it creates

  • Claim files
  • Policy applications and declarations
  • The written information security program
  • The investigation record

What a team does about it

  1. 1Keep claim and policy documents in one system, not in shared drives and inboxes.
  2. 2Limit each document type to the roles that need it, with multi-factor sign-in.
  3. 3Filter the audit trail by user and date to see exactly what was opened.
  4. 4Keep the investigation record with the program it tested.

02 · Higher education in Columbus

Transcripts as data, not PDFs to retype.

A transfer applicant’s transcript arrives as a scanned PDF. Someone keys the courses into the evaluation by hand, and the student waits for an answer while orientation fills up.

Student RecordsExample document types and fields
Document typeFields it reads
Official Academic TranscriptStudent Name, Student ID, Program of Study, Cumulative GPA, Issuing Institution
Application for Undergraduate AdmissionApplication Number, Student ID, Term of Entry, Applicant Type
Transfer Credit EvaluationEvaluation Number, Student ID, Source Institution, Receiving Program
Financial Aid Award NoticeAward Year, Student ID, Notice Number, Total Estimated Cost of Attendance
Certificate of ImmunizationStudent ID, Date of Birth, Recorded Status
Affidavit of DomicileStudent ID, Classification Term, Classification Requested
Official Score ReportExam, Test Date, Composite Score, Score Recipient

Where Ademero fits

  • CapturePoint 6. Reads transcripts, applications and aid notices on an office PC and files each under the student ID, in folders, SharePoint or OneDrive for a school account, or Content Central.
  • Content Central. Keeps the student file with row-level access, so each office or advisor sees only their own students, and a retention schedule per document type.

Rules

FERPA
Education records are disclosed only with written consent or under an exception, and students can inspect their records within 45 days of asking. FERPA does not set retention; your state and institution do. Permissions and an audit trail show who opened which record.

03 · Retail and consumer brands in Columbus

Catch the short shipment before the check is cut.

A vendor invoice bills for 40 cases, the packing slip says 36 arrived, and nobody compares them before the check is cut.

  • CapturePoint 6. Reads invoices, purchase orders and credit memos with their line items, along with packing slips and bills of lading.
  • Content Central. Routes invoices for approval and connects approved data to QuickBooks, Sage 50, Sage X3, Workday or Epicor.

Tax and audit records, in short

Invoices, receiving records and credit memos are kept for the period your tax advisers and auditors set. Retention per document type keeps each for its period.

  1. 1. Order

    Purchase order

    PO number, vendor, delivery date, order total and line items read.

  2. 2. Receive

    Packing slip and bill of lading

    Scanned at the dock and filed with the PO.

  3. 3. Bill

    Vendor invoice

    Line items read and their math checked, so short shipments stand out.

  4. 4. Adjust

    Credit memo

    Matched to the invoice number it credits.

Ohio rules

What Ohio law asks of your documents.

The state rules that most often touch Columbus paperwork in the industries above, in plain words. We describe what the software does; whether you comply is for you and your counsel, and laws change, so confirm the current text.

Ohio insurance data security law

Ohio Revised Code, Chapter 3965

Applies to
Insurers, agencies and other licensees of the Ohio Department of Insurance, with exemptions for small licensees.
What it asks
A written information security program based on a risk assessment, investigation of any cybersecurity event, and notice to the Superintendent of Insurance as promptly as possible and no later than three business days after determining one occurred.
What the software does
Claim and policy documents behind permissions by document type and field, multi-factor sign-in, and an audit trail filtered by user and date for the investigation.

Ohio Data Protection Act

Ohio Revised Code, Chapter 1354

Applies to
Businesses that hold personal information and choose to adopt a written cybersecurity program.
What it asks
Nothing is required, but a business whose written program reasonably conforms to a recognized framework, such as the NIST Cybersecurity Framework, gains a legal defense in breach lawsuits.
What the software does
Access control, multi-factor sign-in, audit logging and retention are controls such a program lists, and Content Central has each.

Ohio breach notification

Ohio Revised Code, Section 1349.19

Applies to
Businesses that own or license computerized personal information about Ohioans.
What it asks
Notice to affected residents within 45 days of discovering a breach.
What the software does
An audit trail that shows which documents were opened, by whom and when.

Ohio Public Records Act

Ohio Revised Code, Section 149.43

Applies to
Public offices, including state universities, school districts and local governments.
What it asks
Public records made available promptly, and kept and disposed of under approved retention schedules.
What the software does
Full-text search across offices, and retention schedules per records series.

How we work

How we work with teams in Columbus.

We have no office in Columbus. Ademero works remotely from Lakeland, Florida, and every meeting, pilot and training session runs online, Monday to Friday, 8 AM to 8 PM Eastern time.

Our hours in Columbus timeIn Columbus local time: Ademero, 8 AM to 8 PM; A typical office day, 8 AM to 5 PM.6 AM10 AM2 PM6 PMAdemero8 AM to 8 PMA typical office day8 AM to 5 PM
In Columbus time (Eastern). We work Monday to Friday, 8 AM to 8 PM Eastern.

What an engagement produces

  1. 01

    An assessment, in writing

    A map of your document streams: what arrives, from where, roughly how many, who touches each one and where its data has to land. Ranked by where AI pays off first, with the product that fits each and anything that touches Ohio rules called out.

  2. 02

    A pilot on your documents

    We run a sample of your real insurance documents through CapturePoint 6, with a job set up from a folder of your own samples. You see which fields it reads, what it sends to review and why, and where the files land.

  3. 03

    A scope and a quote

    What the rollout covers, which systems we connect, how your team is trained and how support works after go-live, priced for your project.

The first conversation is free. Prices come in the quote, for your scope.

Questions

What Columbus teams ask us.

What does Ohio’s insurance data security law ask of our documents?

A written information security program based on a risk assessment, investigation of any cybersecurity event, and notice to the Superintendent within three business days of deciding one happened. Claim and policy documents behind permissions, with an audit trail filtered by user and date, answer the first question in any investigation.

Does the Ohio Data Protection Act require anything?

No. It offers a legal defense in breach lawsuits to businesses whose written cybersecurity program reasonably conforms to a recognized framework. Access control, multi-factor sign-in, audit logging and retention are controls such programs list.

Can CapturePoint 6 check the math on vendor invoices?

Yes. It reads the line-item table, checks the line-item math and flags inconsistencies for review, so a short shipment or a pricing error is caught before the check is cut.

Bring one insurance document stream. We will show you what AI does with it.

Tell us where the paperwork piles up. The first conversation is free, and you leave it knowing whether AI is worth a pilot.